Delete Your Account
The email account in Show Up Anyways: Focus is optional. If you created one, you can delete it at any time, in the app or by email.
Delete it in the app
- iPhone and iPad: open Settings → Account, tap Delete Account, then confirm.
- Android: open Settings, scroll to Account & sync, tap Delete Account, then confirm.
This permanently deletes your email account and anything synced to it. Your Foundations, History, and settings stay on this device. This only removes the account used to sync across devices.
Ask us to delete it
No longer have the app installed? Email showupanyways@wsbroundtable.com from the email address on your account, with the subject “Delete my account”. We'll delete the account and reply to confirm.
What gets deleted
- Your email account (sign-in identity).
- Your synced app state: the Foundations, Touchpoint library, history, and settings copied to our server.
- Your weekly summary records (session counts and totals).
- Any annual guarantee or partner seat records tied to the account.
What may be kept
- Purchase records. In-app purchases and subscriptions are processed by Apple or Google, and by Adapty, our subscription infrastructure provider. They keep their own purchase records for billing and tax. Deleting your account does not cancel a subscription; manage that in your App Store or Google Play account.
- Anonymous analytics. Our aggregated product analytics use a random ID generated on your device, not tied to your email account, so they can't be linked back to you.
- Data on your devices. Your Foundations, History, and settings stay on your device. On iPhone and iPad, you can remove them by deleting the app and, if desired, removing its data from iCloud in your device's Settings.
How long it takes
Deleting in the app is immediate: the account and its synced data are removed from our server as soon as you confirm. Email requests are completed within 30 days, and we'll reply once it's done. Deletion can't be undone.